Shipping & Returns
This is a standard starting policy — review and customize it with your actual courier partner and return window before relying on it.
Shipping
We ship across India. Orders are typically delivered within 3-7 business days, depending on your location.
Orders over ₹999 ship free. Orders below that are charged a flat shipping fee of ₹0.
Returns
If you're not satisfied with your purchase, you may request a return within 7 days of delivery. To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase (your order number).
To start a return, contact us via the Contact page with your order number and the reason for the return.
Refunds
Once we receive and inspect the returned item, we'll process your refund to the original payment method within 5-7 business days. You'll receive an email confirmation once the refund is issued (via Razorpay).
Non-Returnable Items
For hygiene and safety reasons, certain items (such as earbuds and in-ear audio products) may not be eligible for return once opened, unless defective.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact KMT Digital within 48 hours of delivery and we'll arrange a replacement or refund at no extra cost to you.